Terms of use and privacy policy

Privacy Policy and Confidentiality of Information

The (Fresh Food) team welcomes you and thanks you for your trust in it. (Fresh Food) informs you that out of its concern and full awareness that the user has rights, (Fresh Food) seeks to preserve the users’ private information in accordance with the applicable privacy and confidentiality policy mechanism. It is in (Fresh Food). Accordingly, (Fresh Food) clarifies to you that the privacy policy and confidentiality of information according to which your information will be dealt with is as follows:

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First: The information that Fresh Food obtains and maintains in its databases

The user's personal information, such as name, age, email, national ID number or residence number.

The user's personal login information, such as username, password, email, and the password recovery question and its answer.

The nature of the electronic platform may require some information related to cookies for electronic purposes that facilitate the interaction between the store and the user.

Second: Does Fresh Food share this information?

Naturally, (Fresh Food) seeks to retain this information in a way that preserves the user’s privacy, and (Fresh Food) does not retain this information except with the aim of improving the quality of the online store and facilitating dealings between (Fresh Food) and the user.

As a general rule, all this information is only accessible to those in charge of (store name), and they will not publish or broadcast it to others.

Since (Fresh Food) seeks to maintain the safety of users, - in the event that (Fresh Food) notices any irregular or illegal activity carried out by the user - (Fresh Food) may inform the competent authorities after consulting with (Fresh)’s lawyer. Food).

Third: How secure is the confidentiality of the store’s information?

(Fresh Food) seeks to keep the information and privacy policy of users confidential and will not violate the provisions of these rules and policy. However, since it is not possible to guarantee this 100% via the Internet, the Fresh Food team notes the following:

(Fresh Food) seeks to preserve all user information and not reveal it to anyone in violation of this policy in force at (Fresh Food).

Fresh Food works to protect this information through “certain servers?” Protected under electronic protection systems “Software system or specific software?”

However, given that the Internet cannot be 100% guaranteed due to any hacking or viruses that may occur on the electronic protection systems and on the firewalls in place at (Fresh Food), (Fresh Food) advises users to keep their information strictly confidential, and not to divulge any information. The user finds it very important to him, and this is out of Fresh Food’s keenness to guide and advise users.

Fourth: Is there a third party in the relationship between (Fresh Food) and the merchant?

“The privacy policy is specified here in relation to cases where there is a third party, such as marketers, technicians, the consumer, and any other person involved in the relationship.”

Fifth: Rules and provisions for using (Fresh Food):

All obligations of (Fresh Food), all obligations of users, and all rights contained in the relationship between the user or consumer and (Fresh Food), are located here (the link is placed), as these rules are the “Privacy Policy and Confidentiality of Information” emanating from the agreement concluded Between the user and (Fresh Food) regarding the legal and legal relationship between them, and the privacy policy and confidentiality of information has been established to ensure the credibility and trust that (Fresh Food) is keen to provide to users.